Privacy Policy

At Travel-pa, we value your privacy – this policy will detail the kind of information we collect and how we protect your information. If you have any concerns about privacy, please contact us using this address: [email protected]

This Privacy Policy applies to websites and applications that are owned or operated by Travel-pa only. We do not have control of any external websites we link to and we urge you to read the policies of those sites if you are concerned about your privacy. We will not use any sensitive information for any other uses than are described in this policy unless we first seek your consent.

Travel-pa collects personal information either when you register an Enquiry on the website or if you make a booking using our online booking system.

We also use some 3rd party software to track user movements through the site but this information is anonymous and mainly consists of information sent to our server by your browser software.

• How does Travel-pa protect customer information?All the information you give us is protected by a secure server. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. The information is only de-encrypted when it reaches our server. We also have a Firewall (security software) in place to protect our internal information from the Internet.When a customer makes an enquiry on the website, we collect personal information such as email address, telephone number and name – this is primarily so that we may contact the customer regarding the enquiry. These enquiries are allocated to staff members internally in the company and only that member of staff deals with the individual enquiry. This information is stored on the database behind a secure firewall and is only used by members of staff who need to deal with the enquiry.

  Please note: we do not store credit card or debt card details in our database – this is handled by a third party provider on their secure server.

  
  
  
• SecurityWe take appropriate safety measures to protect against unauthorised access to personal information and safeguard against unauthorised alteration, deletion or disclosure of information.Personal information is only accessible by Travel-pa employees, and these employees are bound by confidentiality obligations to not disclose personal information other than for the uses laid down in this policy.

  Travel-pa keeps personal information only for as long as it is relevant or accurate and as long as we need it to provide our services. We take reasonable steps to ensure that the information is accurate, complete and relevant.